Products
QIAcube Connect is designed to perform fully automated purification of nucleic acids and proteins in molecular biology applications. The system is intended for use by professional users trained in molecular biological techniques and the operation of QIAcube Connect.
For up-to-date licensing information and product-specific disclaimers, see the respective QIAGEN kit or instrument handbook or user manual. QIAGEN kit or instrument handbooks and user manuals are available at www.qiagen.com or can be requested from QIAGEN Technical Services or your local distributor.
Features
- Unlimited instrument service, on-site or at our Regional Repair Center
- Two business day response time
- Phone support 10/5
- One Preventive Maintenance/Inspection Service per agreement period
- Loaner instrument provided
- Full cost coverage for labor, travel and spare parts
Product Details
Let our highly skilled QIAGEN certified service team help you get the most out of your instrument and increase its lifespan. Keep your instrument well maintained to achieve reliable, consistent results.
Compare the benefits of QIAGEN Instrument Service Agreements
Service Plans
QIAstat-Dx, Analyt Mod Full Agreement
Cat no. / ID. 9245277
Instrument repair service for the QIAstat-Dx Analytical Module at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
Pyro Q96 ID, Full Agreement
Cat no. / ID. 9241823
On-site PyroMark Q96 ID instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAxcel, Full Agreement, no PM
Cat no. / ID. 9241199
Instrument repair service for the QIAxpert at regional repair center. Shipping, labor and parts costs included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days.
RGQ 2plex, Full Agreement
Cat no. / ID. 9244991
Instrument repair service for the Rotor-Gene Q 2plex at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAstat-Dx Analyzer 1.0 Full Agreement
Cat no. / ID. 9245278
Instrument repair service for one Operational Module and one Analytical Module of the QIAstat-Dx at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
RGQ, Full Agreement, no PM
Cat no. / ID. 9241781
Instrument repair service for the Rotor-Gene Q at regional repair center. Shipping, labor and parts costs included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days.
Pyro Q48, Full Agreement, no PM
Cat no. / ID. 9244445
Instrument repair service for the PyroMark Q48 at regional repair center. Shipping, labor and parts costs included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days.
QIAgility, Full Agreement
Cat no. / ID. 9241763
On-site QIAgility instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAxtractor/QIAcube HT, Full Agreement
Cat no. / ID. 9241769
On-site QIAcube HT instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
EZ1, Full Agreement
Cat no. / ID. 9237721
On-site EZ1 Advanced or EZ1 Advanced XL instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAsymphony SP/AS, Full Agreement
Cat no. / ID. 9242507
On-site QIAsymphony SP/AS instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
RCS, Full Agreement
Cat no. / ID. 9243231
On-site QIAsymphony RGQ instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAsymphony SP, Full Agreement
Cat no. / ID. 9241207
On-site QIAsymphony SP instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAsymphony AS, Full Agreement
Cat no. / ID. 9244819
On-site QIAsymphony AS instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
Pyro Q24, Full Agreement
Cat no. / ID. 9241822
Instrument repair service for the PyroMark Q24 at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
RGQ MDx, Full Agreement
Cat no. / ID. 9243665
Instrument repair service for the Rotor-Gene Q MDx at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAstat-Dx, Operat Mod Full Agreement
Cat no. / ID. 9245261
Instrument repair service for the QIAstat-Dx Operational Module at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAxcel, Full Agreement
Cat no. / ID. 9242699
Instrument repair service for the QIAxcel at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
Pyro Q48, Full Agreement
Cat no. / ID. 9244446
Instrument repair service for the PyroMark Q48 at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
RGQ, Full Agreement
Cat no. / ID. 9242698
Instrument repair service for the Rotor-Gene Q at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
Pyro Q24, Full Agreement, no PM
Cat no. / ID. 9244633
Instrument repair service for the PyroMark Q24 at regional repair center. Shipping, labor and parts costs included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days.
HC2, Full Agreement, no PM
Cat no. / ID. 9241218
Instrument repair service for the Hybrid Capture 2 System at regional repair center. Shipping, labor and parts costs included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days.
HC2, Full Agreement
Cat no. / ID. 9243556
Instrument repair service for the Hybrid Capture 2 System at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.
QIAsymphony SP/AS, Premium Agreement
Cat no. / ID. 9242508
On-site QIAsymphony SP/AS instrument repair, including travel, labor and parts, for a period of one year. Response time of next business day. Includes one Preventive Maintenance or Inspection Service during the Premium Agreement period..
QIAcube, Full Agreement
Cat no. / ID. 9242700
1 year coverage of travel, labor, and spare parts. The instrument is repaired at the customer site with an onsite response time of 48 hours. The agreement includes a preventive maintenance/inspection visit.
EZ2 Connect, Full Agreement
Cat no. / ID. 9245570
On-site EZ2 Connect instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.
Resources
Certificates of Analysis (1)