Full Service Agreements for QIAGEN Instruments

Protect your investment and achieve full cost control with our best value Full Service Agreement

Products

QIAcube Connect is designed to perform fully automated purification of nucleic acids and proteins in molecular biology applications. The system is intended for use by professional users trained in molecular biological techniques and the operation of QIAcube Connect. For up-to-date licensing information and product-specific disclaimers, see the respective QIAGEN kit or instrument handbook or user manual. QIAGEN kit or instrument handbooks and user manuals are available at www.qiagen.com or can be requested from QIAGEN Technical Services or your local distributor.

Features

  • Unlimited instrument service, on-site or at our Regional Repair Center
  • Two business day response time
  • Phone support 10/5
  • One Preventive Maintenance/Inspection Service per agreement period
  • Loaner instrument provided
  • Full cost coverage for labor, travel and spare parts

Product Details

Let our highly skilled QIAGEN certified service team help you get the most out of your instrument and increase its lifespan. Keep your instrument well maintained to achieve reliable, consistent results.

Compare the benefits of QIAGEN Instrument Service Agreements

Service Plans

QIAstat-Dx, Analyt Mod Full Agreement

Cat no. / ID.   9245277

Instrument repair service for the QIAstat-Dx Analytical Module at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.

QIAstat-Dx Analyzer 1.0 Full Agreement

Cat no. / ID.   9245278

Instrument repair service for one Operational Module and one Analytical Module of the QIAstat-Dx at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.

QIAgility, Full Agreement

Cat no. / ID.   9241763

On-site QIAgility instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one  Preventive Maintenance or Inspection Service during the Full Agreement period.

EZ1, Full Agreement

Cat no. / ID.   9237721

On-site EZ1 Advanced or EZ1 Advanced XL instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.

QIAsymphony SP/AS, Full Agreement

Cat no. / ID.   9242507

On-site QIAsymphony SP/AS instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.

QIAsymphony SP, Full Agreement

Cat no. / ID.   9241207

On-site QIAsymphony SP instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.

QIAsymphony AS, Full Agreement

Cat no. / ID.   9244819

On-site QIAsymphony AS instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.

Pyro Q24, Full Agreement

Cat no. / ID.   9241822

Instrument repair service for the PyroMark Q24 at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.

QIAcube Connect, Full Agreement

Cat no. / ID.   9245208

On-site QIAcube Connect instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days.

QIAstat-Dx, Operat Mod Full Agreement

Cat no. / ID.   9245261

Instrument repair service for the QIAstat-Dx Operational Module at regional repair center. Shipping, labor and parts included during the Full Agreement period. Loaner instrument provided within 2–3 business days. Instrument repair turnaround time of 7–10 business days. Includes one on-site Preventive Maintenance or Inspection Service during the Full Agreement period.

QIAcube, Full Agreement

Cat no. / ID.   9242700

1 year coverage of travel, labor, and spare parts. The instrument is repaired at the customer site with an onsite response time of 48 hours. The agreement includes a preventive maintenance/inspection visit.

EZ2 Connect, Full Agreement

Cat no. / ID.   9245570

On-site EZ2 Connect instrument repair, including travel, labor and parts, for a period of one year. Response time of two business days. Includes one Preventive Maintenance or Inspection Service during the Full Agreement period.

Resources

Certificates of Analysis (1)